Orders are shipped within 3-5 business days. Please allow 1-2 days for processing before your order is shipped.
Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item; we apologize but we are not responsible for any lost, stolen or damaged packages once packages are in USPS possession. By placing an order with Her Golden Touch Lashes, you agree to these terms.
Please be sure your shipping address is correct when checking out. If your package is returned or improperly delivered due to an incorrect address at checkout, you will be charged a reshipping fee.
If your package is marked "Delivered" and has not been received please contact USPS, once items are in USPS possession we are unable to retrieve orders. If a new shipment is needed to be resent, you will be charged a reshipping fee.
For any other questions or inquires, please contact us by our email: firstname.lastname@example.org